Total Jobs : 5

Type: Direct Employer

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German Customer Support Agent

Triple 3 Group

Experience

N/A

Salary

Not disclosed

Location

Sliema, Malta

Key Skills

Job Function

Services

Qualification

High School or Below

Job Description

We are looking for a dynamic German Customer Support Agent for our client, an international online gaming company, based in Malta.

 

Responsibilities 

  • Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
  • Creating added value by identifying and maximizing sales opportunities
  • Natural communicator through Email, Online Chats & Telephone

 

Daily duties

  • Making all our players happy in a fast paced environment
  • Strong communicator as well as instinctive solution provider
  • Taking on board feedback, learning and constantly enhancing your already incredible skills
  • Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
  • Working independently and being trusted to make decisions to improve player satisfaction and team results
  • Be an amazing team player every day
  • Just simply be unstoppable!

 

Skills required

  • You are awesome in German, both written and spoken (and pretty good in English too)
  • You have experience and a passion in dealing with customers
  • You thrive at multi-tasking
  • Master new skills quickly
  • A super positive attitude

 

Offer

 

  • Cool offices based in the most popular location on the island – central Sliema
  • Amazing colleagues- we are 1 big happy family from top to bottom!
  • Breakfast twice a week along with fruit & biscuits daily
  • Monthly happy hour! Time to have a beer and a bite to eat with your colleagues 
  • 3 weeks in-depth initial training so you can hit the ground running with confidence
  • Develop your sporting abilities by joining our company football team or beating your colleague at table tennis in our onsite play area 
  • Weekly classes offered at one of the best fitness clubs on the island
  • Private health insurance
  • An opportunity to grow professionally within one of the biggest iGaming companies in the world 

Other Details

Job Type 
:
Fulltime
No of Vacancies 
:
3
Specification(s) 
:
German

Jobs Posted By Company

Triple 3 Group

Posted on :  18 Apr , 2017