Total Jobs : 5

Type: Direct Employer

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English Sales Agent

Triple 3 Group

Experience

N/A

Salary

Not disclosed

Location

Sliema, Malta

Key Skills

Job Function

Services

Qualification

Diploma/Vocational,Graduation(UG),High School or Below,M.Phil or Equivalent,Post Graduation(PG)

Job Description

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call centre database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

 

Requirements

  • Previous experience in a sales role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Other Details

Job Type 
:
Fulltime
No of Vacancies 
:
N/A
Specification(s) 
:
English

Jobs Posted By Company

Triple 3 Group

Posted on :  21 Feb , 2017